FAQs
CAN I RETURN OR EXCHANGE A PRODUCT?
NO. NOTHINBUTHITSCLOTHING.COM DOES NOT OFFER EXCHANGES OR RETURNS ON ANY PRODUCT. ALL SALES ARE FINAL.
I HAVE AN ITEM IN MY SHOPPING CART, AM I GUARANTEED TO RECEIVE THE MERCHANDISE?
ITEMS IN YOUR CART DO NOT GUARANTEE PURCHASE. IF YOUR PURCHASE IS CONFIRMED, YOU WILL RECEIVE A ORDER CONFIRMATION MESSAGE. IF WE ARE UNABLE TO COMPLETE YOUR ORDER FOR ANY REASON, WE WILL NOTIFY YOU VIA EMAIL AS SOON AS POSSIBLE.
AN ITEM I WANT IS SOLD OUT. WHEN WILL IT BECOME AVAILABLE AGAIN?
IF AN ITEM IS LISTED AS SOLD OUT, IT IS UNAVAILABLE FOR PURCHASE. YOU CAN CLICK THE ‘SUBSCRIBE’ BUTTON ON THE FOOTER OF THE HOME PAGE TO RECEIVE UPDATES ON OUR UPCOMING RELEASES.
I RECEIVED A DAMAGED PRODUCT. WHAT SHOULD I DO?
EMAIL US AT NOTHINBUTHITSCLOTHING@GMAIL.COM AS SOON AS YOU RECEIVE YOUR DAMAGED ORDER.
WHAT IS "MADE-TO-ORDER"?
PRODUCTS THAT ARE "MADE-TO-ORDER" WILL BE NOTED WITHIN THE PRODUCT'S DESCRIPTION. MADE-TO-ORDER PRODUCTS WILL BE AVAILABLE TO ORDER BETWEEN CERTAIN DATES. PRODUCTION OF THOSE PRODUCTS WILL BEGIN AFTER THE TIME PERIOD TO ORDER IS COMPLETE.
AFTER YOUR ORDER HAS BEEN CONFIRMED AND MADE, DELIVERY CAN RANGE BETWEEN 10-28 DAYS AFTER YOUR ORDER HAS BEEN PLACED.
WHEN WILL MY ORDER SHIP?
ALL NON-MADE-TO-ORDER PRODUCTS WILL BE PROCESSED FOR SHIPPING WITHIN 2-3 BUSINESS DAYS. YOU WILL RECEIVE AN EMAIL NOTIFICATION WITH TRACKING INFORMATION ONCE YOUR ORDER SHIPS. PROCESSED ORDERS ARE SUBJECT TO PAYMENT ACCEPTANCE AND AVAILABILITY.
IF YOU DO NOT RECEIVE A SHIPPING CONFIRMATION EMAIL, PLEASE CONTACT NOTHINBUTHITSCLOTHING@GMAIL.COM
ESTIMATED DELIVERY IS TO BE USED AS A GUIDE ONLY. DELAYS ARE NOT THE RESPONSIBILITY OF NOTHINBUTHITSCLOTHING.COM. ALL SEPARATE ORDERS MUST BE SHIPPED INDIVIDUALLY AND CANNOT BE COMBINED, EVEN IF THE PURCHASER HAS MADE BOTH ORDERS
WHERE DOES MY ORDER SHIP FROM?
ALL ORDERS ARE SHIPPED FROM OUR FACILITIES IN THE BAY AREA, LOS ANGELES AND ATLANTA.
I AM PLACING AN INTERNATIONAL ORDER. DOES THE SHIPPING COST INCLUDE THE CUSTOMS, DUTIES AND/OR TAXES?
WE SHIP ALL INTERNATIONAL ORDERS DELIVERY DUTIES UNPAID (DDU), WHICH MEANS ANY FEES ARE CHARGED ONCE THE PARCEL REACHES ITS DESTINATION AND MUST BE PAID BY THE RECIPIENT. UNFORTUNATELY THESE FEES ARE BEYOND OUR CONTROL, AND WE ARE UNABLE TO COVER THEM FOR OUR CUSTOMERS.
MY TRACKING INFORMATION STATES THAT MY ORDER WAS ALREADY DELIVERED BUT I HAVE NOT RECEIVED IT. WHAT DOES THIS MEAN?
PLEASE EMAIL NOTHINBUTHITSCLOTHING@GMAIL.COM AND WE’LL DO OUR BEST TO RESOLVE THE ISSUE AS QUICKLY AS POSSIBLE.
WARRANTIES?
NOTHINBUTHITSCLOTHING.COM MAKES NO WARRANTIES, EXPRESSED OR IMPLIED, AND HEREBY DISCLAIMS AND NEGATES ALL WARRANTIES
DISCLAIMERS?
NOTHINBUTHITSCLOTHING.COM IS NOT RESPONSIBLE FOR SERVICE OR REPAIRS TO ANY EQUIPMENT IN USE OR CONNECTION TO NOTHINBUTHITSCLOTHING.COM