FAQs

WHAT IF I NEED TO MODIFY MY ORDER?
WE STRIVE FOR SPEED AND EFFICIENCY WHEN PROCESSING ORDERS. AFTER AN ORDER HAS BEEN PROCESSED, IT CANNOT BE MODIFIED.
TO MODIFY YOUR ORDER, PLEASE PLACE A NEW ORDER AND BEGIN A RETURN REQUEST TO SEND BACK YOUR ORIGINAL ORDER.
*HOW DO I RETURN AN ITEM FROM MY ORDER?
ITEMS IWITH THE ORIGINAL TAGS ATTACHED ARE ELIGIBLE FOR A REFUND, STORE CREDIT OR EXCHANGE. YOU HAVE 14 DAYS FROM THE DATE YOU RECEIVE YOUR ORDER TO SUBMIT A RETURN REQUEST.
I HAVE AN ITEM IN MY SHOPPING CART, AM I GUARANTEED TO RECEIVE THE MERCHANDISE?
ITEMS IN YOUR CART DO NOT GUARANTEE PURCHASE DO NOT GUARANTEE THE ITEM WILL STAY IN STOCK FOR FUTURE PURCHASE. IF YOUR PURCHASE IS CONFIRMED, YOU WILL RECEIVE A ORDER CONFIRMATION MESSAGE. IF WE ARE UNABLE TO COMPLETE YOUR ORDER FOR ANY REASON, WE WILL NOTIFY YOU VIA EMAIL AS SOON AS POSSIBLE.
AN ITEM I WANT IS SOLD OUT. WHEN WILL IT BECOME AVAILABLE AGAIN?
IF AN ITEM IS LISTED AS SOLD OUT, IT IS UNAVAILABLE FOR PURCHASE. YOU CAN CLICK THE ‘SUBSCRIBE’ BUTTON ON THE FOOTER OF THE HOME PAGE TO RECEIVE UPDATES ON OUR UPCOMING RELEASES.
I RECEIVED A DAMAGED PRODUCT. WHAT SHOULD I DO?
EMAIL US AT NOTHINBUTHITSCLOTHING@GMAIL.COM AS SOON AS YOU RECEIVE YOUR DAMAGED ORDER.
WHEN WILL MY ORDER SHIP?
YOU WILL RECEIVE AN EMAIL NOTIFICATION WITH TRACKING INFORMATION ONCE YOUR ORDER SHIPS. IF YOU DO NOT RECEIVE A SHIPPING CONFIRMATION EMAIL, PLEASE CONTACT NOTHINBUTHITSCLOTHING@GMAIL.COM
WHERE DOES MY ORDER SHIP FROM?
ALL ORDERS ARE SHIPPED FROM OUR FACILITIES IN THE BAY AREA, LOS ANGELES AND ATLANTA.
I AM PLACING AN INTERNATIONAL ORDER. DOES THE SHIPPING COST INCLUDE THE CUSTOMS, DUTIES AND/OR TAXES?
WE SHIP ALL INTERNATIONAL ORDERS DELIVERY DUTIES UNPAID (DDU), WHICH MEANS ANY FEES ARE CHARGED ONCE THE PARCEL REACHES ITS DESTINATION AND MUST BE PAID BY THE RECIPIENT. UNFORTUNATELY THESE FEES ARE BEYOND OUR CONTROL, AND WE ARE UNABLE TO COVER THEM FOR OUR CUSTOMERS.
MY TRACKING INFORMATION STATES THAT MY ORDER WAS ALREADY DELIVERED BUT I HAVE NOT RECEIVED IT. WHAT DOES THIS MEAN?
PLEASE EMAIL NOTHINBUTHITSCLOTHING@GMAIL.COM AND WE’LL DO OUR BEST TO RESOLVE THE ISSUE AS QUICKLY AS POSSIBLE. 
HOW WILL I KNOW THAT 10% OF MY ORDER WENT TO THE "NOTHIN LEFT BEHIND INITIATIVE"
AT THE END EACH COLLECTION RUN, WE WILL ANNOUNCE THE AMOUNT OF MONEY RAISED AND DONATED. LEAVE NOTHIN BEHIND, ALWAYS.